In 2024, checking your NOL card balance online has never been easier. With over 1.5 million people in Dubai using NOL cards daily for public transportation, parking, and even shopping, keeping track of your balance is essential to ensure hassle-free journeys.

With 95% of NOL users opting for online services, you can now check your balance with just a few clicks, making your trips smoother and stress-free. Here’s a quick guide to help you check and manage your NOL card efficiently in 2024.

What is the NOL Card and Why You Need It

The NOL card is a smart card used in Dubai to pay for public transport, including the metro, buses, water buses, and parking. It offers a cashless, convenient way to travel without worrying about carrying cash or buying tickets each time.

Why You Need an NOL Card:

  • Seamless Travel: Use one card across all public transport in Dubai.
  • Cashless Payments: Simply tap your card to pay—no need for cash.
  • Exclusive Discounts: Enjoy special fare discounts and offers as an NOL card user.
  • Parking Payments: Pay for parking in select areas using the card.
  • Convenience: Recharge online or at kiosks and keep track of your balance effortlessly.

Owning an NOL card makes traveling around Dubai easier, quicker, and far more convenient.

Dubai Metro Map

Types of NOL Cards

Here’s an overview of the different types of NOL cards:

Card TypeWho It’s ForFeatures
NOL Red CardVisitors and occasional usersAED 2 initial cost, load up to AED 100, suitable for short trips, non-personalized, quick access.
NOL Silver CardRegular commutersAED 25 initial cost (includes AED 19 balance), load up to AED 1,000, fare discounts, non-personalized.
NOL Gold CardFrequent travelers seeking premium experienceAED 25 initial cost (includes AED 19 balance), Gold Class metro access, fare benefits, load up to AED 1,000.
NOL Blue CardPeople with special needsAED 70 initial cost, personalized, offers discounts and additional support.
NOL Personalized CardAnyone wanting a customized cardAED 70 initial cost, personalized with photo, load up to AED 1,000, ideal for tailored experiences.
Dubai Metro Map

NOL Card Balance History

Checking your NOL card balance history is a convenient way to track your spending on public transportation.

Why Check Your Balance History?

  • Track Spending: Monitor how much you’ve spent over time.
  • Budgeting: Plan your card top-ups effectively.
  • Transaction Records: Keep a detailed record of your usage.

How to Check Your Balance History:

  1. Online Portal: Log in to the official NOL website and navigate to the “Balance Check History” section.
  2. Mobile App: Use the RTA app to view your balance history after logging in.
  3. Customer Service: Visit RTA customer service centers for assistance.

Important Tips:

  • Privacy: Keep your login details secure, as your balance history is personal.
  • Recent Transactions Only: The history typically displays the last few months of checks.

By regularly checking your balance history, you can better manage your spending and enjoy stress-free travel in Dubai.

How to Check Your NOL Card Balance on Mobile

Checking your NOL card balance on your mobile device is quick and easy. Here’s how:

  1. Download the RTA App:
    • Open the App Store (iPhone) or Google Play Store (Android).
    • Search for the RTA Dubai app and download it.
  2. Open the App:
    • Launch the app on your device.
  3. Log In or Sign Up:
    • Log in with your username and password if you already have an account.
    • If you’re new, follow the instructions to create an account.
  4. Access NOL Card Services:
    • Navigate to the NOL Card section in the app.
    • Tap to explore various NOL card options.
  5. Check Your Balance:
    • Select the option to check your balance.
    • Your current balance will be displayed on the screen.
  6. View Transaction History (Optional):
    • You can also review recent transactions to track your spending.

Important Tips:

  • Stable Internet Connection: Ensure your device is connected to the internet.
  • Secure Your Account: Always log out after using the app to keep your information safe.

With these simple steps, you can easily check your NOL card balance anytime, anywhere.

NOL Card Balance Check with a Number


You can easily check your NOL card balance by calling the RTA customer service hotline at 800-90. Here’s how to do it:

  1. Call 800-90: Dial the number from your phone.
  2. Follow the Prompts: Listen to the automated instructions and select the option to check your NOL card balance.
  3. Enter Your NOL Card Number: Use your phone’s keypad to input your card number.
  4. Hear Your Balance: The system will provide your current balance.

This method is simple, fast, and does not require internet access.

Step-by-Step Guide to Check NOL Card Balance Online


Keeping track of your NOL card balance is essential when using public transportation in Dubai. Here’s a quick and straightforward guide to checking it online:

  1. Go to the RTA Website
    Open your web browser and visit the official RTA Dubai website at www.rta.ae. This is where all NOL card services are managed.
Dubai Metro Map
  1. Find the NOL Card Section
    On the homepage, locate the “NOL” card section. If you don’t see it, use the search bar at the top of the page. Simply type “NOL Card Balance” to find the correct page.
Dubai Metro Map
  1. Select “Check NOL Card Balance”
    Once in the NOL card section, click on the option labeled “Check NOL Card Balance.” This will direct you to a dedicated page for checking your balance.
  2. Enter Your NOL Card Number
    Input your NOL card number, which can be found printed on your card. Type it carefully to avoid errors.
Dubai Metro Map
  1. Click Submit
    After entering your card number, click the “Submit” or “Check Balance” button. The system will process your request.
  2. See Your Balance
    Your current balance will appear on the screen, showing the remaining funds on your card.

Following these simple steps ensures you can quickly and conveniently check your NOL card balance online, keeping you prepared for your next trip.

Recharge NOL Card via Ticket Vending Machines


Recharging your NOL card is quick and easy with Ticket Vending Machines located at metro stations, bus stops, and other public areas in Dubai. Here’s how:

  1. Find a Ticket Vending Machine
    Look for a Ticket Vending Machine at metro stations, bus stops, or RTA service centers. These machines are widely available.
  2. Insert Your NOL Card
    Place your NOL card on the card reader section of the machine. The machine will detect your card and display your current balance.
  3. Select the Recharge Option
    On the screen, choose the option to recharge or top up your NOL card.
  4. Confirm and Collect Your Card
    After payment is processed, the machine will update your card balance and display a confirmation message. Retrieve your NOL card from the card reader.

Important Tips:

  • Keep Your Receipt: Some machines provide receipts. It’s a good idea to keep it for future reference.
  • Check Your Balance: Verify your updated balance to ensure the correct amount was added.

Recharging your NOL card at a Ticket Vending Machine is convenient and accessible throughout Dubai.

Checking NOL Card Balance via SMS


For those without internet access, checking your NOL card balance via SMS is a quick and straightforward option.

Steps to Check NOL Balance via SMS:

  1. Open Your Phone’s SMS App
    Launch the messaging app on your phone.
  2. Type a New Message
    Enter your NOL card number in the message body (the number printed on your card).
  3. Send the SMS
    Send the message to 5111, the official RTA number for NOL services.
  4. Receive Your Balance
    Within moments, you’ll receive a reply with your current NOL card balance.

Important Tips:

  • Charges: Sending an SMS may incur a small fee, depending on your mobile network provider.
  • Correct Number: Ensure your NOL card number is entered correctly to get accurate information.

Using SMS is an effective method for checking your NOL card balance when you’re offline or without access to the RTA app.

Top Benefits of Checking Your NOL Balance Online


Checking your NOL card balance online offers numerous advantages. Here are the key benefits:

  1. Convenience
    Access your balance anytime, anywhere with an internet connection.
  2. No Waiting
    Avoid queues at ticket machines or customer service counters. A few clicks are all it takes.
  3. Easy Access
    Whether you’re at home, work, or on the move, checking your balance online is quick and hassle-free.
  4. Track Spending
    Regularly checking your balance helps monitor spending and plan your trips more effectively.
  5. Instant Updates
    Your balance is updated immediately after each trip or recharge, ensuring you always see the latest data.
  6. Secure
    Online services are safe and secure, giving you peace of mind while managing your card balance.

Online balance checks provide a simple, reliable, and efficient way to manage your travel funds.

Tips for Keeping Track of Your NOL Card Balance


Properly managing your NOL card balance ensures you’re always prepared for your travels in Dubai. Here are some helpful tips:

  1. Check Your Balance Regularly
    Make it a habit to check your balance before heading out. Use the RTA app, ticket vending machines, SMS, or online portal.
  2. Set Low Balance Alerts
    Enable low balance notifications in the RTA Smart App to receive reminders when it’s time to top up.
  3. Top Up in Advance
    Avoid waiting until your balance is low. Replenish your card early to stay prepared for your next trip.
  4. Use Auto-Top Up
    Set up the auto-top-up feature in the RTA app or website for automatic recharges when your balance drops below a certain amount.
  5. Keep Track of Transactions
    Review your transaction history online or in the app to monitor spending and better plan future trips.
  6. Create a Budget
    Set a monthly travel budget and stick to it. Knowing how much you need for regular top-ups can help manage your finances more effectively.

By following these tips, you can easily manage your NOL card balance and enjoy stress-free travel around Dubai.

FAQs

You can check your NOL card balance by visiting the RTA website or using the RTA Smart App. Simply enter your NOL card number, and your current balance will appear.

No, you don’t need to create an account to check your balance online. You can directly enter your NOL card number on the website or app to view your balance.

No, checking your NOL card balance online is free. There are no charges for using the RTA website or Smart App to access your balance.

Yes, you can check your NOL card balance via SMS. Simply send a message with your NOL card number to 5111, and you’ll receive your balance shortly.

If your balance is low, it’s best to top up your NOL card. You can do this online via the RTA website or app, at ticket vending machines, or at RTA service centers to ensure you have sufficient funds for your journeys.

Final Thoughts

Checking your NOL card balance online in 2024 is straightforward, quick, and convenient. With just a few clicks, you can see how much money is left on your card, making it easier to plan your trips around Dubai.

The RTA website and Smart App give you access to your balance anytime and anywhere. Additionally, with alternative methods like SMS and ticket vending machines, there are plenty of options to choose from.

Regularly monitoring your balance ensures you won’t run out of funds when you need them the most. Make it a habit to check your balance, set up alerts, and top up in advance to guarantee hassle-free travel experiences.

In conclusion, staying updated on your NOL card balance enhances your convenience and helps you enjoy your travels around the city without any worries.

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